Better Homes And Gardens
Reviews and Complaints
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Verified ReviewerProduct failure
Preferred solution: Price reduction
User's recommendation: Do not buy oil diffusers with plastic parts
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Shirley, New YorkReplacement
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Verified ReviewerBunk bed
- Lots of good products
- Just the slates for bunkbeds
User's recommendation: Just be cautious
Product Problem
- Beautiful dish drying rack
- Silverware holder is flawed and has ruined some of my siverware
Preferred solution: Replacement silverware holder
User's recommendation: Have already told my daughter in law not to buy this dish drying rack even though it's such a nice one
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerCurved Shower Rod
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerLamp works intermittently
- Pretty non-functional lamp
- Does not work
Preferred solution: Replacement switch
User's recommendation: Don't buy anything from BH&G.
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerBought furniture and it’s warped
- Reputation of company
- Quality
- Good looking product
Preferred solution: 2 replacement chairs please
User's recommendation: Hope company makes this right
Your bathroom paint is wiping right off of my walls after 1 month
Preferred solution: Full refund
User's recommendation: Don't buy this
Change address
Preferred solution: Address changed
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer914441****
- Missing parts
Preferred solution: Hardware for assembly and instructions
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerDefective fan
Preferred solution: Refund, replacement or repair
WORSE CUSTOMER SERVICE EVER!!
- Worse customer service ever
Preferred solution: A NEW TABLE for my set
User's recommendation: DO NOT BUY
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Orlando, FloridaDefective Love Seat
I purchased the BHG Provincial 4 Piece Conversation set May 2021. Unfortunately, I did not notice 2 slats detached from the frame of the love seat until recently.
My husband and I rarely sit on it, we sit on the 2 swivel chairs that came with the set. Since Im not in the habit of looking under the cushions on a daily basis, I have no idea when this happened. Could have been within the first 90 days, could have been later. My experience with contacting Walmart who then transferred me to BHG turned into a 3 hour ordeal.
I was told misinformation, transferred to incorrect departments, placed on hold for 30 minutes at a time, and disconnected. I was provided phone numbers that could not help me or were no longer in service. I was promised an email response within 24 to 48 hours which never came. I find myself stuck with a broken love seat that all I was asking for was to be repaired or replaced.
Nothing, all I can do at this point is throw away a $500.00 set I purchased 18 months ago.
Neither Walmart or BHG will back their failed product. Very disappointed.
User's recommendation: Do not waste your money, not worth it!
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Verified ReviewerNo one has contacted me
No one has ever contacted me. I have a broken piece of junk- not a desk.
I want my money back.
The cam locks fell out every time I attempted to open the desk drawer. I’m extremely angry!!!!
- Furniture poorly made
Preferred solution: Full refund
User's recommendation: Don’t buy a desk from better homes and gardens!
Defective product, Bh&G plastic container
Preferred solution: To get a replacement container.
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