Contact Better Homes And Gardens Customer Service
Better Homes And Gardens Phone Numbers and Emails
Toll-Free Number:
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(800) 374-4244For subscription and product questions
Customer Service:
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(855) 626-8638Home Plan Specialists
Better Homes And Gardens Emails:
How to Contact Better Homes And Gardens?
Most Popular Number:
| Total calls: 2 986 | Issues resolved: 164 | Last call: Mar 18, 2025 |
Better Homes And Gardens Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Better Homes And Gardens Customer Service is rated at 2.1 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call Better Homes And Gardens is 8003744244. 93% of consumers used this number to address their issues and concerns. It is also considered the best number to call, as 56% of customers reported contacting a real person successfully.
The average hold time is up to 3 minutes. The longest wait times are on Monday, while the shortest are on Sunday. The average call time is 4 minutes.
Be prepared for the call as Better Homes And Gardens may ask you for the following information to identify you as a customer: first and last name, address or zip code or order id or tracking no.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Better Homes And Gardens Customer Service is rated at 2.1 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call Better Homes And Gardens is 8003744244. 93% of consumers used this number to address their issues and concerns. It is also considered the best number to call, as 56% of customers reported contacting a real person successfully.
The average hold time is up to 3 minutes. The longest wait times are on Monday, while the shortest are on Sunday. The average call time is 4 minutes.
Be prepared for the call as Better Homes And Gardens may ask you for the following information to identify you as a customer: first and last name, address or zip code or order id or tracking no.
People call Better Homes And Gardens mainly because of product/ service, return/ replace, shipping and delivery.
17% of the consumers who called the company’s customer support stated that their issues were resolved.
Most customers feel very satisfied after talking to customer service representatives.
The best email to contact Better Homes And Gardens is bhgeditor@meredith.com. 100% of customers use this email address to address their issues and concerns.
Customers evaluated the effort they needed to make to contact customer service as neither easy nor difficult.
Contact Information
Better Homes And Gardens Website:
Better Homes And Gardens Help Center:
Corporate Office Address:
Better Homes And Gardens Customer Service Reviews
The number provided to me by pissedconsumer.com brought me to the magazine branch of the company, not the product branch. The customer representative transferred me over to a Walmart number, but of course they couldn't help me either and suggested I reach out to Better Homes and Gardens. I emailed them weeks ago, and still no response.
We bought a retro portable fireplace from Better Homes and Gardens and it stopped working the same winter. I could not get a hold of them via phone number, so I sent a review through pissed consumer.
Still no reply from the company.
I would really just like to get this resolved. I do like the fire place but need it replaced.
I purchased a better homes and garden garbage can for $80 less than a year later the garbage can step handle broke and better homes and garden will not replace the can or send me parts to fix it
I paid $10 for a promotional book in August. I didn't realize it was part of a series and that I would automatically receive another book in 60 days.
I received the second book in November and because they were so similar, I thought this was the book I had paid for in August.
I had forgotten about the first book I got. So I was wondering why I was being charged again and they explained and let me keep the second book, no charge.
How Good is Better Homes And Gardens's Customer Service?
Summary of Better Homes And Gardens Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Better Homes And Gardens?
Product/ Service Question:
- “Product bought short of parts”
- “Product support on replacement parts”
- “Broken chair”
Return/ Replace Question:
- “To replace a broken glass globe to my ceiling fan”
- “Replacement parts”
- “Change address”
Shipping and Delivery Question:
- “Where is magazine?”
- “Where is my January magazine”
- “Missing items in product”
Request for Information Question:
- “Check on status of subscribers”
- “Help with mail -to me”
- “To find out about a table on display you cannot get in the stores or online”
Activation/ Cancellation Question:
- “Renew subscription”
- “Cancel subscription”
- “To let them know that i’m still getting the bhg magazine though I cancelled it a few months ago”
Account Question:
- “Account”
- “Subscription question”
- “I sent a check for $20 for my subscription on February 12 and you have not received it yet”
Payments and Charges Question:
- “Paid April 2024 for 1 year-have not receive any issues.”
- “Bill”
- “Did Not order your magazine Do Not sendTo me & willNor pay the invoice!”
Staff Question:
- “Customer service”
- “A service wanted to renew my subscription-whic I already had done and paid-and charge me $39 for 1 year. They refundedMe $32.50. Really? bHG doesn’t want to know anything about it. No wonder magazines are dying out.”
Website/ Application Question:
- “Installation”
- “Because I've been trying to get on your sweepstakes for the kitchen makeover and every time I do it tells me that I can't do it or the site is not in my state so let me know”
- “Can't install the wand on my wood blinds”
Refund Question:
- “Never recieved refund”
- “Browen uses karge amount electricity more than washong machine and fridge. And dryer com ined please refund $33.47”
Cards Question:
- “Got card for 12 month free subscription for Better Home & Garden magazine”
- “I have a subscription already, but bought a product from Walmart and got a card to qualify for a one-year subscription. Will this mess up my subscription now? I would like it to be after the subscription I have now ends. Please answer this questi!”
Employment Question:
- “The trees flowers and plants on our property are amazing we have an acre and a half totally landscaped in my wife does a beautiful job here People are amazed. and if Photographer would have a fantastic time just shooting pictures of the property”
Other Question:
- “Odor in furniture”
- “Need parts that didn't come with the light vanity. They were missing. Walmart says to call you not them”
- “Parts missing on my wooden blinds”
Compare Better Homes And Gardens Customer Service To
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