Contact Better Homes And Gardens Customer Service
Better Homes And Gardens Phone Numbers and Emails
Toll-Free Number:
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(800) 374-4244For subscription and product questions
Customer Service:
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(855) 626-8638Home Plan Specialists
Better Homes And Gardens Emails:
Better Homes And Gardens Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Better Homes And Gardens Customer Service is rated at 2.1 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call Better Homes And Gardens is 8003744244. 93% of consumers used this number to address their issues and concerns. It is also considered the best number to call, as 57% of customers reported contacting a real person successfully.
The average hold time is up to 3 minutes. The longest wait times are on Monday, while the shortest are on Sunday. The average call time is 4 minutes.
Be prepared for the call as Better Homes And Gardens may ask you for the following information to identify you as a customer: first and last name, address or zip code or order id or tracking no.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Better Homes And Gardens Customer Service is rated at 2.1 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call Better Homes And Gardens is 8003744244. 93% of consumers used this number to address their issues and concerns. It is also considered the best number to call, as 57% of customers reported contacting a real person successfully.
The average hold time is up to 3 minutes. The longest wait times are on Monday, while the shortest are on Sunday. The average call time is 4 minutes.
Be prepared for the call as Better Homes And Gardens may ask you for the following information to identify you as a customer: first and last name, address or zip code or order id or tracking no.
People call Better Homes And Gardens mainly because of product/ service, return/ replace, shipping and delivery.
17% of the consumers who called the company’s customer support stated that their issues were resolved.
Most customers feel very satisfied after talking to customer service representatives.
The best email to contact Better Homes And Gardens is bhgeditor@meredith.com. 99% of customers use this email address to address their issues and concerns.
Customers evaluated the effort they needed to make to contact customer service as easy.
How to Contact Better Homes And Gardens?
Most Popular Number:
| Total calls: 3 124 | Issues resolved: 176 | Last call: Feb 5, 2026 |
Contact Information
Better Homes And Gardens Website:
Better Homes And Gardens Help Center:
Corporate Office Address:
Better Homes And Gardens Customer Service Reviews
Not able to speak with a live agent. Not going to buy Better Homes and Gardens Products again.
I bought 3 Retro fans; one large and two small. After 3 months of use during the summer, the blades became very dirty, requiring a cleaning. It is impossible to remove the metal phillip's head screws attached with small bolts which hold the blade covers in place; thereby making it impossible to clean the blades for further use. I have tried a few times since the start of this year's summer season going into fall and have not succeeded in removing the screws/ bolts to unfasten the caging.
These fans were not cheap for me to buy.
I'm disgusted with the fans and with the quality if your customer service access to a live agent which I haven't been able to reach. I feel like throwing these 3 fans in the trash and posting on Facebook about the poor quality of customer service AND the difficulty of the product to clean so others dont waste their money on these fans.
Oh, and by the way, I did use a phillip's head screw driver.
I ordered garden hose. It will not fit the faucet as their fixtures are not correct.
I want to return and requesting where can return.
And ask for refund
Advised me to buy different fixtures. Just had enough.
Bought light bulbs with a 3 years warranty from Walmart. A bulb burnt out so I went to take it back to Walmart and they said we don't do that, you have to go through better homes and gardens. So I did and their response was that Walmart was to take care of it.
I have been trying to call and cannot get a live person at all. Most numbers have been disconnected or are the wrong number.
I just need someone to talk to about replacement covers! This is very poor customer service.
It should not take forever to try to get a message from a big company about their products. I'm sure this will be overlooked also, but hopefully I will get a response for once.
How Good is Better Homes And Gardens's Customer Service?
Summary of Better Homes And Gardens Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Better Homes And Gardens?
Product/ Service Question:
- “Food storage container lid”
- “Poot quality iron board”
- “The floor lamp I bought from Walmart today has a broken piece that I would be like to replace.”
Return/ Replace Question:
- “Replacement utensil holder for dish drainer”
- “My shower rod rusty now to get replacement”
- “Returning the good I order on line”
Shipping and Delivery Question:
- “Missing parts”
- “Missing part”
- “Didnt receive my chair covers with my chair set”
Request for Information Question:
- “Need to talk about my subscriptions”
- “Need to discuss bill”
- “Looking for an item”
Activation/ Cancellation Question:
- “Cancel books”
- “Cancel”
- “Cancel subscription”
Account Question:
- “3 -in-1 fan has p4 code”
- “When does My subscription expire”
- “Subscription end date”
Payments and Charges Question:
- “Already paid my bill”
- “Paid for subscription, but got a notice that they didn’t get it that it’s due by May 8”
- “Not sure if payment and order correctly went through”
Staff Question:
- “Customer service”
- “A service wanted to renew my subscription-whic I already had done and paid-and charge me $39 for 1 year. They refundedMe $32.50. Really? bHG doesn’t want to know anything about it. No wonder magazines are dying out.”
Refund Question:
- “Refund for canceled subscription”
- “Refund on candles”
- “Never recieved refund”
Website/ Application Question:
- “Installation”
- “Because I've been trying to get on your sweepstakes for the kitchen makeover and every time I do it tells me that I can't do it or the site is not in my state so let me know”
- “Can't install the wand on my wood blinds”
Cards Question:
- “Got card for 12 month free subscription for Better Home & Garden magazine”
- “I have a subscription already, but bought a product from Walmart and got a card to qualify for a one-year subscription. Will this mess up my subscription now? I would like it to be after the subscription I have now ends. Please answer this questi!”
Employment Question:
- “The trees flowers and plants on our property are amazing we have an acre and a half totally landscaped in my wife does a beautiful job here People are amazed. and if Photographer would have a fantastic time just shooting pictures of the property”
Other Question:
- “Winning monies”
- “Didn’t receive magazine”
- “The kitchen that I remodel that I believe that will look real good in the magazine”
Compare Better Homes And Gardens Customer Service To
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