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Better Homes And Gardens

Better Homes And Gardens

www.bhg.com
What is your customer experience with Better Homes And Gardens?

Better Homes And Gardens Overview

The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.

  • Better Homes And Gardens has 2.5 star rating based on 333 customer reviews. Consumers are mostly dissatisfied.

  • 34% of users would likely recommend Better Homes And Gardens to a friend or colleague.

  • Rating Distribution
  • Pros: Product worked for a short time, Beautiful products, Nice looking products.
    Cons: Product did not live up to expectations, Getting customer support is too difficult, Product.

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Media from reviews

Better Homes And Gardens - Outdoor swing
You can't hardly get a hold of Better Homes and Gardens when you need an issue resolved!You can't hardly get a hold of Better Homes and Gardens when you need an issue... - Image 2Better Homes And Gardens - Problem with candleBetter Homes And Gardens - Product issueBetter Homes And Gardens - My heater doesn’t workBetter Homes And Gardens - Unwanted books keep getting delivered
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suzie d Ubl

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Outdoor swing

Better Homes And Gardens - Outdoor swing

I was wondering if you guys could help me find a replacement for the 3-cushion swing frame. I purchased one, and the frame rusted. I was wondering if I could purchase one from you guys.

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Loss:
$379
Pros:
  • Swing was good
Cons:
  • Frame was not good

Preferred solution: a replacement frame if possible

Emily W Qcg

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Mexico, Missouri

You can't hardly get a hold of Better Homes and Gardens when you need an issue resolved!

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You can't hardly get a hold of Better Homes and Gardens when you need an issue resolved!
You can't hardly get a hold of Better Homes and Gardens when you need an issue... - Image 2

We bought a retro portable fireplace from Better Homes and Gardens and it stopped working the same winter. I could not get a hold of them via phone number, so I sent a review through pissed consumer.

Still no reply from the company.

I would really just like to get this resolved. I do like the fire place but need it replaced.

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Shon P Arn

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
|

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

My heater doesn’t work

Better Homes And Gardens - My heater doesn’t work
Contains 1 confidential file for company representatives

My heater doesnt go about 64 degrees why is this happening? I use the remote to put the heater at 78 degrees but it still doesnt work

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Loss:
$100

Preferred solution: Full refund

User's recommendation: Don’t buy this electrical heater

Shayla A Xvf

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Quality of products

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I bought 3 large area rugs in August that totaled almost $700. I am so disappointed.

After minimal use in low traffic areas, the rugs feel so gross. They did not hold up at all and I already need to buy new ones.

I've had rugs from Lowe's for cheaper that lasted 6 years. Can you please help me with this?

View full review
Loss:
$700
Pros:
  • Usually great products
Cons:
  • Customer service for their products is kind of absent

Preferred solution: Full refund

User's recommendation: I would not purchase these rugs.

Annaka Hlx

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
|

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Philadelphia, Pennsylvania

I a shoes rack and there is missing parts

Better Homes And Gardens - I a shoes rack and there is missing parts
Contains 1 confidential file for company representatives

I bought a better homes and garden three tier shoe rack on clearance and it's still not do not have the pieces all the pieces are missing or many of the pieces are missing,

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User's recommendation: I would like to know if you can send me the additional

1 comment
Roby Nhy

Who did you contact for customer service? I can only find the magazine customer service.

Zaydin Sws
map-marker Big Lake, Minnesota

Product issue

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Better Homes And Gardens - Product issue

I bought your 14 cup glass container with lid, and the lid seal is horrible. Won't stay in the lid and very difficult to put back on, it also causes it to leak.

It needs a new design or a better way to keep the lid seal on. Cant contact anyone for replacement of lid only!!!

No longer have receipt either. Didn't expect an issue!!!

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User's recommendation: Don't buy until they design a better lid, expect it to leak.

Christine M Maj

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Aurora, Illinois

Not happy

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I purchased a better homes and garden garbage can for $80 less than a year later the garbage can step handle broke and better homes and garden will not replace the can or send me parts to fix it

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Mylissa Ipp

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Verified Reviewer
| map-marker West Columbia, South Carolina

Invoice and payment issue

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I don't think the magazine should use the title "Pissed Customer" to identify those who have a complaint about the company or the service...So just count this email as another complaint about how you are dealing with customers. You need to celebrate those who want good content and good service...Enough said!Rec

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User's recommendation: Consider the attitude of this magazine

Roena M

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Verified Buyer
|

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Product not up to standard

Better Homes And Gardens - Product not up to standard
Better Homes And Gardens - Product not up to standard - Image 2
Contains 1 confidential file for company representatives

I am very disappointed in my purchase. I have trusted BH for years.

My lid rusted out and it was nowhere near a moist area.

It looks horrible. I want to be reimbursed for this purchase.

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Loss:
$40
Pros:
  • All lids should be black rubber

Preferred solution: Full refund

User's recommendation: Make the lid black rubber

Kris12306

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
|

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Omaha, Nebraska

I bought some cups at Walmart

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Better Homes And Gardens - I bought some cups at Walmart
Better Homes And Gardens - I bought some cups at Walmart - Image 2
Better Homes And Gardens - I bought some cups at Walmart - Image 3
Better Homes And Gardens - I bought some cups at Walmart - Image 4
Better Homes And Gardens - I bought some cups at Walmart - Image 5
Contains 2 confidential files for company representatives

I bought some nice cups at Walmart that I thought were nice. Theyre better homes and gardens, but they have three stickers on them one on the bottom one on the inside and then another one saying that states indoor outdoor.

Whatever do you know thats not going to break well those stickers are very hard to get off. And it takes away from the pleasure. I wouldve had the 2 cups that I bought at Walmart because Ive only got one done as far as all the stickers off and they wont completely come up. Im gonna have some to buy some goof off or some you know something that takes off stickers, which is more money than I want to spend and it takes away the pleasure from the cuteness of the cups that I wouldve bought at Walmart because of all the damn stickers you want people to steal your $.

2.95 that I paid for them cost me three dollars to buy something to take them all off and it takes away the niceness and cuteness of your cups if you want to put your cups at the bottom only $2.95 and Im very pissed off. I bought some cups that I thought were cute and I cant get all your damn stickers off. Its ridiculous. I bought them at Walmart, indoor outdoor plastic cups and they are homes and gardens are an open.

Theres not just five single cups and its just ridiculous. Its very ridiculous that I gotta buy sticker remover to get your damn stickers off. Im only on one cup and I havent and they wont come off and Im soaking everything starts to come off a little bit, but theyre not completely off with all your stupid stickers takes away and the value of cups.

Thats all thats all. Thank you.

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User's recommendation: Buy some sticker remover for those cops or just don’t buy them at all because it’s really not worth all that

1 comment
Guest

WHEN I HAVE STICKERS LIKE THAT, I PUT THE ITEM OR ITEMS IN HOT WATER AND LEAVE THEM IN FOR A WHILE AND THE STICKERS COME RIGHT OFF. WISHING YOU GOOD LUCK. SANDY

Melissa L Huj

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Allison Park, Pennsylvania

Quickly resolved my issue

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I paid $10 for a promotional book in August. I didn't realize it was part of a series and that I would automatically receive another book in 60 days.

I received the second book in November and because they were so similar, I thought this was the book I had paid for in August.

I had forgotten about the first book I got. So I was wondering why I was being charged again and they explained and let me keep the second book, no charge.

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Marte M Rgn

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Defective touchless garbage can

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We have loved our touchless garbage can, but the auto feature has stopped working. Customer service is non-existent! We have called and emailed with no help at all to replace the defective part.

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Loss:
$61
Pros:
  • Beautiful product
Cons:
  • Auto feature stopped working

Preferred solution: Full refund

User's recommendation: Terrible customer service

PLASE M

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

DEFECTIVE PRODUCT

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Better Homes And Gardens - DEFECTIVE PRODUCT
Better Homes And Gardens - DEFECTIVE PRODUCT - Image 2

I purchased an air freshener water mist and the button to start the unit broke, pushing inside the unit. This rendered it completely useless.

The cost was $25.00.

I don't have my receipt but paid for the unit with my bank card. I'm pissed.

View full review
Loss:
$25
Pros:
  • Filled out the card and mailed it to receive one subscription to better homes and garden magazine
  • Never received the subscription
Cons:
  • That will be determined what you plan to do about your product

Preferred solution: A replacement of this same product, all I want is to get it replaced, without the same defect the one I have.

User's recommendation: Purchase a extended warranty

Stephanye Aze

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Mocksville, North Carolina

The glass dishes with the gaskets on locking lids will not stay on.

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The very first time I used the glass dish with locking lid with gasket seal the seal came off and would not go back on. Waste of money.

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User's recommendation: Don't buy.

Anonymous
map-marker Natchitoches, Louisiana

Problem with candle

Better Homes And Gardens - Problem with candle

I purchased a $15 candle and only half of the candle was able to be used before the wicks were too short to lightthus leaving me with a half candle that can no longer be used. Also, I have not gotten any response from Better Homes & Gardens and the complaint was sent two days ago.

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Anonymous
map-marker Chicago, Illinois

Simply want your specific recipe of which I have cooked. Slow cooker co au vin

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17 French deserts pop up. I have cooked a few times.

It was probably in an older magazine issue. So why isnt it readily available now

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About

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Summary

Created in 1924, Better Homes And Gardens is an online magazine offering readers a large collection of categories to browse through. Better Homes And Gardens is a part of The Meredith Corporation. Life hacks and tricks of Better Homes And Gardens is a collection of readers’ contributions on interesting cooking recipes, decoration ideas, home remodeling how-to’s, and beauty secrets etc. Better Homes And Gardens departments range from furniture, electronics, wine, fitness, and patio etc. BHG store showcases a large selection of brands to choose from: Capel, BEHR Premium Plus Ultra, Herat Oriental, The Pillow Collection, and Hudson Valley Lighting among others.

Better Homes And Gardens reviews and complaints

Better Homes And Gardens is ranked 190 out of 4936 in Periodicals & Publishing category

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