Better Homes And Gardens
Better Homes And Gardens Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Better Homes And Gardens has 2.6 star rating based on 269 customer reviews. Consumers are mostly neutral. 33% would likely recommend. Rating mix shows 57% unfavorable vs 23% positive; 60% want improved customer service and 58% say they won't buy again.
Positive Feedback
Products look attractive, some items work initially, and reviewers value the diversity of products and medium price level.
Negative Feedback / Risk Areas
- Frequent Better Homes And Gardens reviews cite poor customer service and inability to reach live support.
- Many product failures, missing parts, and requests for replacement parts go unanswered.
- Recurring Better Homes And Gardens customer complaints involve refunds, warranty claims, and subscription or billing disputes.
Key Takeaways for Future Customers
- Read reviews before buying and confirm warranties and return policies.
- Keep receipts and photos to support refund or replacement requests.
- Be prepared for slow or difficult product support; consider retailer (Walmart) return options too.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Better Homes And Gardens has 2.6 star rating based on 269 customer reviews. Consumers are mostly neutral. 33% would likely recommend. Rating mix shows 57% unfavorable vs 23% positive; 60% want improved customer service and 58% say they won't buy again.
Positive Feedback
Products look attractive, some items work initially, and reviewers value the diversity of products and medium price level.
Negative Feedback / Risk Areas
- Frequent Better Homes And Gardens reviews cite poor customer service and inability to reach live support.
- Many product failures, missing parts, and requests for replacement parts go unanswered.
- Recurring Better Homes And Gardens customer complaints involve refunds, warranty claims, and subscription or billing disputes.
Key Takeaways for Future Customers
- Read reviews before buying and confirm warranties and return policies.
- Keep receipts and photos to support refund or replacement requests.
- Be prepared for slow or difficult product support; consider retailer (Walmart) return options too.
Media from reviews





Looking specific item
I couldn't get through to customer service. I was asked for my account number instead of being given a choice for the reason for my call.
Preferred solution: Product for home
User's recommendation: Every body don’t have an account number that’s the first question asked
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |Retro fans impossible to remove screws in order to clean the filthy blades
Not able to speak with a live agent. Not going to buy Better Homes and Gardens Products again.
I bought 3 Retro fans; one large and two small. After 3 months of use during the summer, the blades became very dirty, requiring a cleaning. It is impossible to remove the metal phillip's head screws attached with small bolts which hold the blade covers in place; thereby making it impossible to clean the blades for further use. I have tried a few times since the start of this year's summer season going into fall and have not succeeded in removing the screws/ bolts to unfasten the caging.
These fans were not cheap for me to buy.
I'm disgusted with the fans and with the quality if your customer service access to a live agent which I haven't been able to reach. I feel like throwing these 3 fans in the trash and posting on Facebook about the poor quality of customer service AND the difficulty of the product to clean so others dont waste their money on these fans.
Oh, and by the way, I did use a phillip's head screw driver.
User's recommendation: Don't buy this retro style fan if you want to clean filthy blades that occur with normal use
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerResolved: Issue still not resove
Company fixed the issue and I have been provided with settlement agreement. Refunded my payment through Afterpay. Be careful ordering on line.
I ordered garden hose. It will not fit the faucet as their fixtures are not correct.
I want to return and requesting where can return.
And ask for refund
Advised me to buy different fixtures. Just had enough.
The floor lamp I bought from Walmart today has a broken piece that I would be like to replace.
The socket ring to my floor lamp (model: BH16TL74731AWM) came broken. I would like a new socket ring sent to April Balthis at
April Balthis
406 Harrison St. Apt. 5
North Fond du Lac, WI 54937
United States.
I bought the lamp from Walmart.
Preferred solution: Deliver product or service ordered
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerUsed product
How about a fan from Walmart? When y'all came in the box, I opened it up, and the fan was nasty, rusty, and obviously used.
There was no paperwork, just the box, the fan, and the dirt and rust. I would expect better from y'all. With the economy like it is, a man like me on disability doesn't deserve such treatment.
I don't expect it was intentional. I'm not sending the fan back; I'm posting it on every media network known to man until I get a new one.
- Normally have good quality products i use ate a lot of their products and have been satisfied
- No quality control evidently
Preferred solution: Deliver product or service ordered
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerMary Cornetta Article
A recent article about organization titled A Pro Organizer Calls This Easy
Decluttering Method 'Life-Changing' by Mary Cornetta gave ZERO mention to the organizer, Christen Fackler. This was remedied by changing the article to say it was originally coined by her.
No. She has a registered trademark, not as simple as coining the term. This needs to be rectified immediately. Not only was this blatant plagiarism against Fackler, the remedy left much to be desired.
Im requesting immediate removal of the article or update to it to reflect the proper credit due.
I would also suggest a strong reprimand of Cornettas use of others ideas in her articles. Thank you.
Preferred solution: Apology
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerCoffee table that came with patio set purchased from Walmart get extreamly hot and burns people
Hi, I purchased a Better Than Homes patio set from Walmart for $898 in June 2025. It came with a coffee table that's made out of metal, and when it's in the sun, it gets extremely hot and can burn skin.
My nephew, who is 3, touched it to get his drink, and it left a burn and welt on his skin. This patio table should be recalled for safety concerns.
This was purchased with my husband's debit card, and like I said, it was only purchased in June. This needs attention immediately.
- Set is comfortable
- Table is not able to be used in summer months with the heat burns skin to the touch
Preferred solution: Full refund
User's recommendation: The set itself is lovely the table is dangerous here in the summer months in Canada
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerBetter Homes & Gardens 17" Whiskey Barrel Planters KILLING MY PLANTS
Don't with Better Homes & Gardens. And don't bother with this website.
Plus their soil and fertilizer for the roses). They did quite well when the weather was not warm. However, when the temp got above 75 degrees, I noticed my tomato plants leaves were curling inward. This was NOT an issue of watering.
I have FOUR other tomato plants in the same exact location, receiving the same exact amount of water daily, sometimes two when it is even hotter. The other plants are THRIVING. All were planted in Miracle Grow (the same soil as well), resin post or fabric bags.
I noticed that all of my roses were turning brown with leaves falling off. Here again, it is not an issue of watering.
I check the soil, water accordingly, sometimes twice a day if needed AND I shielded the roses from from the hot sun and they are still DYING. One cannot tell me it is were they are, I am over or underwatering...WHY?? Because ONLY THE PLANTS THAT WERE PLANTED IN THESE PLANTERS ARE DYING.
I was hesitant to plant in these as one does not know if chemicals can leach out...well, obviously there is something wrong with these pots. I hope I can replant my roses and they will be ok.
The tomato, nope, I am tossing that, sadly.
Thank you Better Homes & Gardens for selling TOXIC planters...I am BEYOND pissed as I spent hundreds of dollars between their planters, the roses and tomato, the soil and NOW I HAVE TO BUY EVEN MORE SOIL and new planters. There is no way to contact them either. If there is I will find it. Just thought others should be aware as this can hardly be the weather or the watering!!!
I have photos but I could not access them on my computer!?!?!
UGH. So, if BHG contacts me, I do have all the receipts and photos of the downturn of my plants in their pots.
Preferred solution: Full refund
User's recommendation: DO NOT BUY THESE UNLESS YOU WANT DEAD PLANTS.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerPatio furniture patio cushions
I bought 2 rod iron (black ) swivel chairs with the matching ottoman. I have had them for a few years and the frame is perfect, my problem is i cannot find replacement cushions due to the odd size the seat is 22 x 22 (this is a 2 piece cushion set) the back which is sort of swing back measurement i 25 width and 28" length..Can you help me with where i could purchase/order 2 sets..I do not need the cushions for the ottoman. Thank you for yout help
User's recommendation: Keep original cushions and buy slip covers
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerReplacement Lid for Rectangular Glass Food Storage 14 Cup Container
Sunday, August 17th, 2025.
My Name is Karen S. This 2025 Spring I bought your Rectangular Glass Food Storage 14 Cup Container at Walmart.
It has worked well after about 3 Uses. The last time I washed this container by hand as I have done all along, the "White Plastic Seal" inside the Lid came loose & I cannot get 'The Seal" to go back in place in the groove & stay there. Is there some way you could Replace This Lid for me?
Thank You for your consideration, Karen S. E-Mail Address is: bledsoe.ks@***.et
Preferred solution: A Replacement Lid for the BH & G Clear Glass Food Storage Container 14 Cup Lid with the Seal Inside the Groove of the Lid itself.
User's recommendation: This 14 Cup Container I think was a Good Buy & very useable but I am hoping that this Issue with the Broken Seal in the Groove on the Inside of the Lid was just an Error in Manufacturing & BH&G will Send me a Replacement Lid.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerYou can't hardly get a hold of Better Homes and Gardens when you need an issue resolved!
We bought a retro portable fireplace from Better Homes and Gardens and it stopped working the same winter. I could not get a hold of them via phone number, so I sent a review through pissed consumer.
Still no reply from the company.
I would really just like to get this resolved. I do like the fire place but need it replaced.
Already paid my bill
Already taken care of
Payment was made already love my Better gnomes and garden magazines
Thank you all the great information you send and pictures too!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerParts for bed
I am trying to get screws for my bed. I have twin bunk beds, and screws were missing in one of the beds.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerBH&G incense
Take your item back for a refund - if they'll give you one after using.
Evasive
I've been purchasing BH&G sandawood incense sticks for a very long time. It' been my very favorite.
I burn alot of it. I've been unable to find it in the 3 Walmarts in the area. I decided to order it from the Walmart app. I just received it.
The sticks are half as long, much thinner and does not smell the same. And the end is so short that it isn't safe to burn in the holder.
It just slides back and woul burn the holder if I left it in there.
What happened? I'm so dissapointed in you.
- This time i was very unhappy
Preferred solution: Apology
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerPoor quality products
Your products are getting worse and worse, and I am done buying them. I am tired of the greedy corporate tyrants cutting corners and putting out worse quality products than they should.
You used to be a brand I could trust and count on for quality.
But, no more. You can keep your terrible products and I will find another, better brand to use.
User's recommendation: Do not buy their products.!!!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerCheck if phone message is scam
Received a certified automated message from BHG-stating I won a sweepstakes winning of $42 million.
I was selected by a ballot box system.
The message came from phone number 925-201-****.
I should call Mr Steven, the assigned agent, at phone number
313-751-****. I did not join a sweepstake. Thank you, Sally Echolds
User's recommendation: Be cautious
About
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Created in 1924, Better Homes And Gardens is an online magazine offering readers a large collection of categories to browse through. Better Homes And Gardens is a part of The Meredith Corporation. Life hacks and tricks of Better Homes And Gardens is a collection of readers’ contributions on interesting cooking recipes, decoration ideas, home remodeling how-to’s, and beauty secrets etc. Better Homes And Gardens departments range from furniture, electronics, wine, fitness, and patio etc. BHG store showcases a large selection of brands to choose from: Capel, BEHR Premium Plus Ultra, Herat Oriental, The Pillow Collection, and Hudson Valley Lighting among others.
Better Homes And Gardens is ranked 186 out of 6517 in Periodicals & Publishing category
USA
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