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Better Homes And Gardens

Better Homes And Gardens

www.bhg.com
What is your customer experience with Better Homes And Gardens?

Better Homes And Gardens Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

Based on reviews, created with AI
Rating Distribution

Better Homes And Gardens has 2.6 star rating based on 269 customer reviews. Consumers are mostly neutral. 33% would likely recommend. Rating mix shows 57% unfavorable vs 23% positive; 60% want improved customer service and 58% say they won't buy again.

Positive Feedback

Products look attractive, some items work initially, and reviewers value the diversity of products and medium price level.

Negative Feedback / Risk Areas

  • Frequent Better Homes And Gardens reviews cite poor customer service and inability to reach live support.
  • Many product failures, missing parts, and requests for replacement parts go unanswered.
  • Recurring Better Homes And Gardens customer complaints involve refunds, warranty claims, and subscription or billing disputes.

Key Takeaways for Future Customers

  • Read reviews before buying and confirm warranties and return policies.
  • Keep receipts and photos to support refund or replacement requests.
  • Be prepared for slow or difficult product support; consider retailer (Walmart) return options too.
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Media from reviews

Better Homes And Gardens - Used product
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Show reviews that mention
better homes homes customer products number replacement issue customer service homes gardens service
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Danise H Aup
map-marker Roanoke, Virginia

Looking specific item

I couldn't get through to customer service. I was asked for my account number instead of being given a choice for the reason for my call.

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Preferred solution: Product for home

User's recommendation: Every body don’t have an account number that’s the first question asked

Jamez Fns

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Allentown, Pennsylvania

Retro fans impossible to remove screws in order to clean the filthy blades

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Not able to speak with a live agent. Not going to buy Better Homes and Gardens Products again.

I bought 3 Retro fans; one large and two small. After 3 months of use during the summer, the blades became very dirty, requiring a cleaning. It is impossible to remove the metal phillip's head screws attached with small bolts which hold the blade covers in place; thereby making it impossible to clean the blades for further use. I have tried a few times since the start of this year's summer season going into fall and have not succeeded in removing the screws/ bolts to unfasten the caging.

These fans were not cheap for me to buy.

I'm disgusted with the fans and with the quality if your customer service access to a live agent which I haven't been able to reach. I feel like throwing these 3 fans in the trash and posting on Facebook about the poor quality of customer service AND the difficulty of the product to clean so others dont waste their money on these fans.

Oh, and by the way, I did use a phillip's head screw driver.

View full review

User's recommendation: Don't buy this retro style fan if you want to clean filthy blades that occur with normal use

Resolved
Ella T Vyf

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Resolved: Issue still not resove

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Updated by user Oct 29, 2025

Company fixed the issue and I have been provided with settlement agreement. Refunded my payment through Afterpay. Be careful ordering on line.

Original review Oct 14, 2025

I ordered garden hose. It will not fit the faucet as their fixtures are not correct.

I want to return and requesting where can return.

And ask for refund

Advised me to buy different fixtures. Just had enough.

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April B Qdi
map-marker Fond Du Lac, Wisconsin

The floor lamp I bought from Walmart today has a broken piece that I would be like to replace.

The socket ring to my floor lamp (model: BH16TL74731AWM) came broken. I would like a new socket ring sent to April Balthis at

April Balthis

406 Harrison St. Apt. 5

North Fond du Lac, WI 54937

United States.

I bought the lamp from Walmart.

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Preferred solution: Deliver product or service ordered

Raymond Q Xxu

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Used product

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How about a fan from Walmart? When y'all came in the box, I opened it up, and the fan was nasty, rusty, and obviously used.

There was no paperwork, just the box, the fan, and the dirt and rust. I would expect better from y'all. With the economy like it is, a man like me on disability doesn't deserve such treatment.

I don't expect it was intentional. I'm not sending the fan back; I'm posting it on every media network known to man until I get a new one.

View full review
Loss:
$45
Pros:
  • Normally have good quality products i use ate a lot of their products and have been satisfied
Cons:
  • No quality control evidently

Preferred solution: Deliver product or service ordered

Hannah J Bty

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Mary Cornetta Article

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Better Homes And Gardens - Mary Cornetta Article
Better Homes And Gardens - Mary Cornetta Article - Image 2

A recent article about organization titled A Pro Organizer Calls This Easy

Decluttering Method 'Life-Changing' by Mary Cornetta gave ZERO mention to the organizer, Christen Fackler. This was remedied by changing the article to say it was originally coined by her.

No. She has a registered trademark, not as simple as coining the term. This needs to be rectified immediately. Not only was this blatant plagiarism against Fackler, the remedy left much to be desired.

Im requesting immediate removal of the article or update to it to reflect the proper credit due.

I would also suggest a strong reprimand of Cornettas use of others ideas in her articles. Thank you.

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Preferred solution: Apology

Jaclyn T Cyt

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Coffee table that came with patio set purchased from Walmart get extreamly hot and burns people

Better Homes And Gardens - Coffee table that came with patio set purchased from Walmart...

Hi, I purchased a Better Than Homes patio set from Walmart for $898 in June 2025. It came with a coffee table that's made out of metal, and when it's in the sun, it gets extremely hot and can burn skin.

My nephew, who is 3, touched it to get his drink, and it left a burn and welt on his skin. This patio table should be recalled for safety concerns.

This was purchased with my husband's debit card, and like I said, it was only purchased in June. This needs attention immediately.

View full review
Pros:
  • Set is comfortable
Cons:
  • Table is not able to be used in summer months with the heat burns skin to the touch

Preferred solution: Full refund

User's recommendation: The set itself is lovely the table is dangerous here in the summer months in Canada

DJ J Ywc

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Better Homes & Gardens 17" Whiskey Barrel Planters KILLING MY PLANTS

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Updated by user Aug 03, 2025

Don't with Better Homes & Gardens. And don't bother with this website.

Original review updated Jul 19, 2025
I purchased three of the Better Homes & Gardens 17 in Wood Whiskey Barrel Planters from Walmart. I planted one tomato and three Heirloom roses (these are not cheap roses either...$60 EACH.

Plus their soil and fertilizer for the roses). They did quite well when the weather was not warm. However, when the temp got above 75 degrees, I noticed my tomato plants leaves were curling inward. This was NOT an issue of watering.

I have FOUR other tomato plants in the same exact location, receiving the same exact amount of water daily, sometimes two when it is even hotter. The other plants are THRIVING. All were planted in Miracle Grow (the same soil as well), resin post or fabric bags.
I noticed that all of my roses were turning brown with leaves falling off. Here again, it is not an issue of watering.

I check the soil, water accordingly, sometimes twice a day if needed AND I shielded the roses from from the hot sun and they are still DYING. One cannot tell me it is were they are, I am over or underwatering...WHY?? Because ONLY THE PLANTS THAT WERE PLANTED IN THESE PLANTERS ARE DYING.
I was hesitant to plant in these as one does not know if chemicals can leach out...well, obviously there is something wrong with these pots. I hope I can replant my roses and they will be ok.

The tomato, nope, I am tossing that, sadly.
Thank you Better Homes & Gardens for selling TOXIC planters...I am BEYOND pissed as I spent hundreds of dollars between their planters, the roses and tomato, the soil and NOW I HAVE TO BUY EVEN MORE SOIL and new planters. There is no way to contact them either. If there is I will find it. Just thought others should be aware as this can hardly be the weather or the watering!!!

I have photos but I could not access them on my computer!?!?!

UGH. So, if BHG contacts me, I do have all the receipts and photos of the downturn of my plants in their pots.
View full review
Loss:
$352

Preferred solution: Full refund

User's recommendation: DO NOT BUY THESE UNLESS YOU WANT DEAD PLANTS.

Vernessa F Gsr

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Patio furniture patio cushions

Better Homes And Gardens - Patio furniture patio cushions

I bought 2 rod iron (black ) swivel chairs with the matching ottoman. I have had them for a few years and the frame is perfect, my problem is i cannot find replacement cushions due to the odd size the seat is 22 x 22 (this is a 2 piece cushion set) the back which is sort of swing back measurement i 25 width and 28" length..Can you help me with where i could purchase/order 2 sets..I do not need the cushions for the ottoman. Thank you for yout help

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User's recommendation: Keep original cushions and buy slip covers

KARENS B

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Replacement Lid for Rectangular Glass Food Storage 14 Cup Container

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Sunday, August 17th, 2025.

My Name is Karen S. This 2025 Spring I bought your Rectangular Glass Food Storage 14 Cup Container at Walmart.

It has worked well after about 3 Uses. The last time I washed this container by hand as I have done all along, the "White Plastic Seal" inside the Lid came loose & I cannot get 'The Seal" to go back in place in the groove & stay there. Is there some way you could Replace This Lid for me?

Thank You for your consideration, Karen S. E-Mail Address is: bledsoe.ks@***.et

View full review

Preferred solution: A Replacement Lid for the BH & G Clear Glass Food Storage Container 14 Cup Lid with the Seal Inside the Groove of the Lid itself.

User's recommendation: This 14 Cup Container I think was a Good Buy & very useable but I am hoping that this Issue with the Broken Seal in the Groove on the Inside of the Lid was just an Error in Manufacturing & BH&G will Send me a Replacement Lid.

Emily W Qcg

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

You can't hardly get a hold of Better Homes and Gardens when you need an issue resolved!

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You can't hardly get a hold of Better Homes and Gardens when you need an issue resolved!
You can't hardly get a hold of Better Homes and Gardens when you need an issue... - Image 2

We bought a retro portable fireplace from Better Homes and Gardens and it stopped working the same winter. I could not get a hold of them via phone number, so I sent a review through pissed consumer.

Still no reply from the company.

I would really just like to get this resolved. I do like the fire place but need it replaced.

View full review
Shakena Sgl

Already paid my bill

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Already taken care of

Payment was made already love my Better gnomes and garden magazines

Thank you all the great information you send and pictures too!

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Nancy G Gcl

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Parts for bed

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Better Homes And Gardens - Parts for bed

I am trying to get screws for my bed. I have twin bunk beds, and screws were missing in one of the beds.

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Crystal H Nwm

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

BH&G incense

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Updated by user Aug 03, 2025

Take your item back for a refund - if they'll give you one after using.

Updated by user Jul 21, 2025

Evasive

Original review Jul 17, 2025

I've been purchasing BH&G sandawood incense sticks for a very long time. It' been my very favorite.

I burn alot of it. I've been unable to find it in the 3 Walmarts in the area. I decided to order it from the Walmart app. I just received it.

The sticks are half as long, much thinner and does not smell the same. And the end is so short that it isn't safe to burn in the holder.

It just slides back and woul burn the holder if I left it in there.

What happened? I'm so dissapointed in you.

View full review
Loss:
$5
Cons:
  • This time i was very unhappy

Preferred solution: Apology

Maimuna Gel

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Poor quality products

Your products are getting worse and worse, and I am done buying them. I am tired of the greedy corporate tyrants cutting corners and putting out worse quality products than they should.

You used to be a brand I could trust and count on for quality.

But, no more. You can keep your terrible products and I will find another, better brand to use.

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User's recommendation: Do not buy their products.!!!

Sally E Asn

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Check if phone message is scam

Received a certified automated message from BHG-stating I won a sweepstakes winning of $42 million.

I was selected by a ballot box system.

The message came from phone number 925-201-****.

I should call Mr Steven, the assigned agent, at phone number

313-751-****. I did not join a sweepstake. Thank you, Sally Echolds

View full review

User's recommendation: Be cautious

About

Related Companies

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Summary

Created in 1924, Better Homes And Gardens is an online magazine offering readers a large collection of categories to browse through. Better Homes And Gardens is a part of The Meredith Corporation. Life hacks and tricks of Better Homes And Gardens is a collection of readers’ contributions on interesting cooking recipes, decoration ideas, home remodeling how-to’s, and beauty secrets etc. Better Homes And Gardens departments range from furniture, electronics, wine, fitness, and patio etc. BHG store showcases a large selection of brands to choose from: Capel, BEHR Premium Plus Ultra, Herat Oriental, The Pillow Collection, and Hudson Valley Lighting among others.

Better Homes And Gardens reviews and complaints

Better Homes And Gardens is ranked 186 out of 6517 in Periodicals & Publishing category

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